The Retail Experience
Mandatory Masks: before entering please ensure you are wearing your mask
Sanitize Upon Arrival: we will direct you to our hand sanitizer/washing station
Contact-less Greeting: no hugs or handshakes for now
Retail Area: please ask us for assistance with products
Physical Distance Directional Signage: to keep staff and guests at a safe distance
Encourage Touch-less Payment Options: we encourage you to use debit/credit tap if possible
The Salon Experience
Temperature Checks & Complimentary PPE For All Guests: or guests will be asked to wear their own
Stylists Stations Will Be 6-Feet Apart: or have a solid barrier between stations
Stations Sanitized In Between Each Guest: to maintain guest and team safety
Dividers Will Be Installed: between our shampoo sinks
Only Guests Allowed: no friends or family to accompany you during your appointment
The Spa Experience
Temperature Checks & Complimentary PPE For All Guests:or guests will be asked to wear their own
Estheticians Will Wear Face Masks and/or Face Shields: during services
Treatment Rooms and Equipment Will Be Sanitized: in between each guest to maintain guest and team safety
Sheets, Towels, and Robes, and Other Laundry: will be laundered after each service
Only Guests Allowed: no friends or family to accompany you during your appointment
Our Team
Associates Will Wear Masks/Face Shields: at all times while in our facility.
Infection Control Certification: every service provider will have completed and received proper certification and disinfection/PPE training
Service Providers Will Wash Hands: thoroughly before and after every guest
Associates Will Be Screened Each Day: for symptoms prior to starting their shift
Tools And Products: will not be shared between stylists and will be disinfected in between each guest
Our Guest Experience
Waiting Area Will Be Limited: to ensure physical distancing
Bathrooms Will Be Cleaned: after each guest
Coffee & Magazine Service Will Be Suspended: for the time being
Accessible Hand Sanitizer: will be provided to all guests during their visit
Coat Check Service Will Be Adjusted: guests may hang up their own coat for the time being